Frequently Asked Questions
Everything you need to know about your Libertine-Libertine experience.
Where does Libertine-Libertine ship from and what are the costs?
All orders are dispatched from our warehouse in Denmark. We offer flat-rate shipping worldwide, with free shipping available on orders exceeding a specific threshold depending on your region.
What is your return policy?
We offer a 14-day return window from the day you receive your package. Items must be returned in original condition with all tags attached to be eligible for a full refund.
How do I find the right size?
Our collections generally follow a standard European fit. You can find detailed measurements for each garment on the specific product page under the 'Size Guide' section.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, MobilePay (Denmark only), and Klarna.
Are your products sustainably produced?
Sustainability is core to our design philosophy. We prioritize high-quality fabrics from European mills and ensure fair working conditions by manufacturing the majority of our collections within Europe.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.